Job Overview We are seeking a highly organized and compassionate Unit Secretary to join our healthcare team. In this vital role, you will serve as the administrative backbone of the unit, ensuring smooth day-to-day operations while providing exceptional support to patients, medical staff, and visitors. Your energetic approach and attention to detail will help create a welcoming environment and facilitate efficient clinical workflows. The ideal candidate is proactive, tech-savvy, and committed to maintaining the highest standards of confidentiality and customer service. Responsibilities Greet patients, visitors, and staff with professionalism and warmth at the front desk, managing multi-line phone systems with courteous phone etiquette. Review documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and clinical confidentiality policies. Maintain accurate medical records by filing documents electronically or physically, ensuring proper organization within EMR/EHR systems. Support clinical staff by preparing reports, updating patient information, and managing office supplies to ensure a well-functioning clinical environment. Handle intake procedures for new patients, process referrals, and assist with medical coding including CPT codes, ICD-9/10 coding for billing purposes. Experience Prior experience working in a medical office or healthcare setting is essential; clinic experience is highly preferred. Demonstrated proficiency with EMR/EHR systems such as WellSky is preferred. Strong knowledge of medical terminology, health information management, and medical billing practices is necessary. Bilingual skills are a plus to effectively communicate with diverse patient populations. Excellent computer skills including Microsoft Office Suite (Word, Excel) along with familiarity with office equipment like multi-line phones and 10-key typing are important. Experience in inpatient care environments will be considered an asset. Ability to handle sensitive information discreetly while maintaining compliance with HIPAA standards is crucial for success in this role. Join our team to make a meaningful difference in patient care while advancing your career in a dynamic healthcare environment!

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person