Overview Join our dynamic dental practice as a Dental Receptionist and become the friendly face and efficient coordinator that keeps our clinic running smoothly! In this vital role, you'll be the first point of contact for patients, managing appointments, handling medical and insurance documentation, and supporting the clinical team with administrative excellence. Your energetic approach and exceptional organizational skills will ensure a positive experience for every patient while maintaining the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to grow your career in a fast-paced, patient-centered environment dedicated to delivering outstanding dental care. Responsibilities Greet patients warmly, verify their information, and schedule appointments using advanced EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks. Manage patient check-in and check-out processes efficiently while ensuring all documentation complies with HIPAA and clinical confidentiality policies. Handle medical billing and collections, including insurance verification, claims submission, and follow-up on unpaid accounts utilizing health insurance knowledge like Medicare and ICD-10 coding. Maintain accurate medical records, review documentation for completeness, and ensure proper coding with CPT (Current Procedural Terminology) and ICD (International Classification of Diseases) codes. Communicate effectively via phone with patients, insurance companies, and healthcare providers using professional phone etiquette and strong verbal skills. Support clinical staff by managing care plans documentation, scheduling follow-up appointments, and coordinating patient flow within the clinic environment. Utilize computer skills across various platforms such as Microsoft Office suite to prepare reports, update records, and manage filing systems efficiently. Experience Prior experience working in a dental or medical office setting is highly preferred, especially with clinic experience involving front desk operations. Demonstrated proficiency in EMR/EHR management systems like Epic, Meditech, Athenahealth or similar platforms is essential. Strong knowledge of health information management including medical terminology, health insurance procedures, and clinical confidentiality policies. Experience with medical coding (ICD-9/10, CPT) and medical billing processes to support accurate documentation review and revenue cycle management. Bilingual abilities are a plus to serve diverse patient populations effectively. Excellent clerical skills including typing (10 key typing), filing, phone communication, and medical administrative support are required to excel in this role. Join us in making a difference by providing exceptional patient service through energetic engagement and meticulous administrative support!

Pay:

$20.00 - $35.00 per hour

Work Location:

In person