Periodontal practice seeking full-time or part-time front desk staff receptionist with prior dental or medical office experience to supplement our existing staff in our Framingham and Newton offices. We are looking for a personable, reliable, professional individual who has excellent customer service and computer technology skills, and a strong work ethic and sense of commitment. Knowledge of PracticeWorks software is desirable. Medical Receptionist duties and responsibilities Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Medical Receptionist skills and qualifications Communication skills to converse clearly over the telephone and in person Organization and time management to manage a variety of tasks effectively Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers Technological skills, such as using word processing and spreadsheet programs to track data Interpersonal skills to interact positively with patients
Job Types:
Part-time, Full-time Benefits:
401(k) 401(k) matching Health insurance Paid time off
Experience:
Front desk: 1 year (Preferred) Dental receptionist: 1 year (Preferred)