Front Desk Medical Receptionist Town Center Pediatrics - 4.7 Northborough, MA Job Details Full-time $22 - $25 an hour 4 hours ago Benefits Health savings account AD&D insurance Dependent care reimbursement Health insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) matching Life insurance Qualifications HIPAA English Medical scheduling Attention to detail Organizational skills Portuguese Full Job Description Job Overview We are seeking a dynamic and detail-oriented Front Desk Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing administrative tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all. This position offers an exciting opportunity to contribute to patient care and clinic success through proactive communication, technical proficiency, and compassionate service. DUTIES Greet patients and visitors warmly, ensuring a positive first impression and a seamless check-in process Answering phones Schedule appointments using electronic health record (EHR) Checking patients in and out Verify and updating insurance information Adhering to HIPAA and clinical confidentiality policies Communicating effectively with families and staff Maintain a positive, organized and professional environment Support clinic operations by coordinating medical scheduling, managing patient flow, and providing clerical support as needed SKILLS Must be fluent in Portuguese and English Support clinic operations by coordinating medical scheduling, managing patient flow, and providing clerical support as needed Maintain compliance with healthcare regulations by understanding clinical confidentiality policies and health information management standards Excellent customer service skills combined with effective phone communication and phone etiquette Experience working in a medical office environment or clinic setting is highly preferred Ability to multitask, while maintaining attention to detail in documentation review and record keeping

Pay:

$22.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Dependent care reimbursement Health insurance Health savings account Life insurance Paid time off

Work Location:

In person