Front Desk Secretary Worcester County Orthopedics - Worcester, MA Worcester County Orthopedics is a busy, fast-paced orthopedic practice seeking a full-time Front Desk Secretary to join our team. The ideal candidate is friendly, organized, dependable, and able to multitask while delivering excellent customer service to our patients.

Responsibilities Include:

Greeting and checking patients in and out Answering and directing incoming phone calls Scheduling and confirming appointments Collecting copays and processing payments Verifying insurance information Managing patient paperwork and updating demographics Assisting with referrals and basic administrative tasks Maintaining a professional and welcoming front office environment

Qualifications:

Prior medical office experience preferred Strong communication and customer service skills Ability to multitask in a high-volume setting Attention to detail and strong organizational skills Comfortable handling confidential patient information EMR experience preferred Team-oriented with a positive attitude

Position Details:

Full-time position Competitive pay based on experience Supportive, team-focused work environment Worcester County Orthopedics prides itself on providing high-quality orthopedic care while maintaining a professional and compassionate patient experience. If you enjoy working in a busy medical setting and being part of a collaborative team, we encourage you to apply.

Job Type:

Full-time Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person