Receptionist / Medical Records EndoCentre of Baltimore - 3.0 Baltimore, MD Job Details 20 hours ago Qualifications In-person patient registration Managing customer accounts Medical chart preparation Health insurance co-pays Microsoft Outlook Account maintenance Financial transaction processing Spreadsheets Greeting customers Patient demographics Mail distribution Financial records management Mail management Daily transaction recording Payment posting in medical billing systems Mail processing Deposits Clinical confidentiality policies Equipment inventory management Managing patient records Bank deposit preparation Entry level Patient collections management Full Job Description

ESSENTIAL

DUTIES, TASKS and

RESPONSIBILITIES

Welcomes patients and visitors by greeting them in person or on the telephone Collects patient identification cards Collects patient insurance information Ensures that documentation is completed and all necessary documents are signed by the patient Updates patient accounts by recording personal and financial information in the revenue management system Collects copayments and deductibles as needed Records payments in the billing system or log as required Issues receipts for payments received Balances upfront collections at the end the shift Notifies clinical when patient is ready to proceed to the clinical area Accepts deliveries to the ASC, as needed Maintains business office inventory and equipment by checking stock to determine inventory level Receives and opens office mail as needed Takes deposits to the bank as needed Protects patients' rights by maintaining confidentiality of personal and financial information Prepares patients charts for the following day Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies Strong knowledge of Microsoft Excel and Outlook Attends all required education Regular and predictable attendance required Performs other miscellaneous duties as assigned

Behaviors Preferred Team Player:

Works well as a member of a group

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Motivations Preferred Self-Starter:

Inspired to perform without outside help

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.