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Optimal Dental
Dental front desk
Career Insights for Medical Secretary
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Scorecard
Based on Maryland data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$41,772 / year median in Maryland
+8% projected growth
Job Description
Optimal Dental is seeking a professional, friendly, and highly organized Dental Front Desk Coordinator to join our team full-time. This is a key role in creating a welcoming patient experience and ensuring smooth daily operations.
Responsibilities:
- Greet and check in/out patients with warmth and professionalism
- Schedule and confirm appointments efficiently
- Verify insurance eligibility and benefits
- Submit and follow up on insurance claims
- Manage patient accounts, billing, and collections
- Maintain accurate patient records and documentation
- Coordinate with clinical staff to ensure seamless patient flow
Requirements:
Minimum 2+ years of dental front desk experience Proficiency in Open Dental software (preferred) Strong knowledge of dental insurance and treatment planning Excellent communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Reliable, detail-oriented, and team-focusedWhat We Offer:
Competitive pay based on experience Friendly and supportive team environment Opportunities for growth and development Paid time off and benefits (if applicable) If you are a motivated and experienced dental front desk professional who thrives in a patient-centered environment, we would love to hear from you!Job Type:
Full-time Pay:
$24.00- $28.