Intake Representative Job Type:

Full-Time Location:

Multiple UBCSS Locations Department:

Intake & Assessment Upper Bay Counseling & Support Services, Inc. (UBCSS) is seeking a professional, compassionate, and organized Intake Representative to assist individuals accessing behavioral health services. Responsibilities include intake support, scheduling, insurance verification, and front desk reception. Why Join UBCSS? Stable Monday-Friday full-time schedule Meaningful behavioral health work Supportive team environment Professional development opportunities Comprehensive benefits package What You'll Do Serve as a primary contact for individuals seeking services Collect referral and intake information Schedule appointments across all three UBCSS locations Verify insurance and obtain authorizations Maintain accurate EMR, insurance, and authorization records Greet consumers, visitors, providers, and staff Answer calls and assist with administrative duties Protect confidential information and support clinical and administrative teams What We're Looking For High school diploma or equivalent required Healthcare, clinical, or behavioral health office experience preferred Valid driver's license required Strong computer, communication, organizational, and customer service skills EMR experience preferred Ability to multitask, prioritize, problem-solve, and work independently Dependable, flexible, and team-oriented Multiple Locations This position supports the Intake & Assessment Unit across all three UBCSS locations . Candidates must be willing to rotate between locations as needed . Join UBCSS and help make accessing care a positive experience for every individual who reaches out to us.