?? Multiple Locations Throughout West Michigan?? Full-Time | First Shift Join Pine Rest's Front Office & Administrative Support Team Pine Rest is seeking motivated administrative professionals to join our growing outpatient and clinical support teams. We currently have multiple openings across various locations, including Team Support Staff and Team Support Staff Lead positions. If you enjoy helping others, providing excellent customer service, supporting healthcare teams, and working in a mission-driven environment, we'd love to connect with you. Available Opportunities Team Support Staff Lead The Team Support Staff Lead provides advanced administrative support while assisting with daily front office operations, staff training, scheduling, workflow coordination, and mentoring team members.

Key responsibilities include:

Training and onboarding new staff Creating and coordinating schedules Assisting with workflow management and coverage Supporting supervisors and clinic managers Providing coaching and performance feedback Leading front desk operations and administrative projects Managing medical records and patient information as needed Team Support Staff Support the daily operations of Pine Rest clinics through: Patient and visitor reception Phone support and appointment coordination Administrative and clerical tasks Medical record maintenance Data entry and documentation General office and customer service support Qualifications Team Support Staff Lead ? High School Diploma or GED required ? Minimum of 2 years of administrative, support staff, or related experience ? Previous experience in a lead, trainer, mentor, or senior-level support role preferred Desired Skills Strong customer service and communication skills Ability to multitask in a fast-paced environment Scheduling and organizational expertise Experience with electronic records and office software Team-oriented mindset with leadership potential Compensation ?? Competitive pay based on experience, role, and location Benefits Medical, Dental, Vision & Life Insurance 403(b) Retirement Plan with Employer Match Generous Paid Time Off (PTO) Tuition Assistance Student Loan Forgiveness Programs Employee Assistance Program (EAP) Davenport University Tuition Discounts for Employees and Family Members Why Pine Rest? Multiple openings across several West Michigan locations First-shift schedules Opportunity for growth into leadership roles Mission-driven healthcare organization Supportive and collaborative culture Make a meaningful difference in the lives of patients and families every day Apply today to explore Team Support Staff and Team Support Staff Lead opportunities available across multiple Pine Rest locations.