Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist for Referrals to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and providers, ensuring smooth communication and efficient management of referral processes. Your energetic approach and exceptional organizational skills will help facilitate seamless patient care coordination, appointment scheduling, and accurate documentation review. This position offers an exciting opportunity to contribute to a fast-paced clinical environment while utilizing your medical administrative expertise to enhance patient experiences and support clinical workflows. Duties Manage incoming referral requests from physicians, specialists, and other healthcare providers with enthusiasm and professionalism. Verify insurance coverage, including Medicare and health insurance policies, ensuring all referrals meet compliance standards. Utilize EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or other EHR platforms to document referral details accurately. Review medical documentation for completeness, accuracy, and adherence to HIPAA confidentiality policies. Coordinate appointment scheduling for patients across multiple clinics using medical office management software. Assist with medical billing processes related to referrals, including CPT coding, ICD-9/10 coding, and ensuring proper documentation for reimbursement. Communicate effectively via phone and electronic correspondence with patients, providers, and insurance companies to facilitate timely referrals and follow-ups. Maintain meticulous medical records and ensure compliance with health information management standards. Support clinic operations by performing clerical tasks such as filing, data entry (including 10 key typing), and managing electronic health records (EHR). Provide exceptional patient service by addressing inquiries with courtesy and clarity while maintaining clinical confidentiality at all times. Requirements Proven experience in a medical receptionist or administrative support role within a clinical setting. Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Familiarity with medical billing procedures including CPT coding, ICD-9/10 coding, and Medicare requirements. Excellent computer skills with proficiency in Microsoft Office applications. Ability to review complex medical documentation accurately while adhering to HIPAA regulations. Exceptional phone etiquette and customer service skills to handle patient inquiries professionally. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Prior clinic experience involving medical scheduling, care plans, or health information management is preferred. Strong organizational skills with attention to detail in filing, documentation review, and data entry tasks. Ability to work efficiently in a fast-paced environment while maintaining a positive attitude and excellent communication skills. Join our dedicated team where your energy makes a difference! We value your expertise in managing referral workflows that directly impact patient care quality. If you thrive in a collaborative setting that encourages growth and excellence in healthcare administration—apply today!

Pay:

$16.00 - $19.00 per hour

Work Location:

In person