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DD
Dupuis Dental
Dental Front Desk/Insurance Billing
Career Insights for Medical Secretary
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Scorecard
Based on Michigan data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,437 / year median in Michigan
+7% projected growth
Job Description
Job Summary We are seeking a dedicated and detail-oriented Dental Front Desk/Insurance Billing Specialist to join our healthcare team. This role is vital in ensuring smooth front office operations, accurate insurance processing, and effective patient communication. The ideal candidate will possess strong dental office experience, excellent customer service skills, and comprehensive knowledge of healthcare claims management and dental billing procedures. You will serve as the first point of contact for patients, managing appointments, insurance verifications, and billing inquiries to facilitate a seamless patient experience. Responsibilities Greet patients warmly, verify insurance information, and assist with appointment scheduling using electronic medical record (EMR) systems. Process dental insurance claims accurately utilizing CPT coding Manage dental collections by following up on unpaid claims and resolving billing discrepancies promptly. Maintain comprehensive and organized dental records in compliance with healthcare regulations and privacy standards. Utilize billing software and Microsoft Office tools to generate invoices, reports, and correspondence related to patient accounts. Collaborate with healthcare providers to ensure accurate documentation of procedures and diagnoses for insurance submissions. Stay updated on health insurance policies, healthcare claims management procedures, and changes in medical coding standards to optimize billing efficiency. Provide exceptional customer service by addressing patient inquiries regarding billing statements, insurance coverage, and payment options in a professional manner. Experience Prior experience working in a dental office setting with a focus on front desk operations and insurance billing. Strong understanding of health insurance policies, dental collections processes, and reimbursement procedures. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Demonstrated customer service skills with a professional approach to patient interactions.
Join our team to ensure efficient front desk operations while delivering outstanding service that supports our patients' health journeys!
Join our team to ensure efficient front desk operations while delivering outstanding service that supports our patients' health journeys!