Medical Receptionist/Front Desk

Job Description The role of the Front Desk Receptionist is to act as a liaison for patient phone calls, check patients in for appointments, gather and input registration information, schedule office appointments, and work in a team environment to perform front office support duties. This position operates in a fast‑paced environment that requires strong attention to detail, the ability to juggle multiple responsibilities simultaneously, and exceptional customer service skills.

Position Summary:

This is a full-time position that will be Monday through Friday 7:30 a.m. - 4:00 p.m., with occasional need to stay later as business needs arise.

Duties and Responsibilities:

• Greet and check in patients, register demographic information and verify insurance.
• Answer multi-line phones, screen, and direct phone calls.
• Verify current informational status.
• Collect co-pays and take payments.
• Track all monies collected.
• Check all insurance for accuracy and make necessary phone calls.
• Be available to open and close daily.
• Coverage for coworkers at all facility locations.
• Position to be covered at all times.
• Appointment scheduling (in person and via phone) to include Mohs scheduling.

Requirements:

• Nextech proficiency required (will train, as applicable).
• Ability to prioritize and organize work effectively and efficiently in a fast-paced environment.
• High level of customer service and professionalism required.
• Experience in EMR and practice management computer systems.
• High school graduate or equivalent required.
• High attention to detail.

Work Environment:

Room temperature varies, well lighted, and works closely with co-workers. (The work environment characteristics described here are representative of those employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Disability insurance Employee discount Free parking Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Experience:

Medical Office:

1 year (Preferred)

Work Location:

In person