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Coastal Ear, Nose and Throat, Head and Neck Surgery
Medical Practice Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Job Overview We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a fast-paced medical environment. This role requires proficiency in various medical office systems and a strong understanding of medical terminology and front desk operations. Duties Greet patients warmly and manage the front desk operations efficiently. Schedule appointments and manage patient flow to ensure timely service. Handle phone inquiries with professionalism, utilizing multi-line phone systems. Process patient registrations and maintain accurate medical records in compliance with HIPAA regulations. Verify insurance information and assist with collecting copays and balances. Review documentation for accuracy, Maintain Electronic Health Records, scan various documents for patient and administrative documents. Collaborate with healthcare providers to coordinate care plans and follow-up appointments. Assist with electronic health record (EHR) management and medical record request. Provide clerical support including data entry, email, and daily deposit reconcilliation. Skills Strong knowledge of medical terminology, insurance verification and billing practices. Experience with EMR systems and health information management. Excellent customer service skills with a focus on patient satisfaction. Proficient computer skills including typing speed and familiarity with office software. Previous experience in a medical or dental office setting is highly desirable. Strong organizational skills with attention to detail in documentation review and filing processes. Ability to manage multiple tasks efficiently while maintaining professionalism under pressure. Join our team as a Medical Receptionist where you can make a meaningful impact on patient care.