Medical Records/Front Office Quality Staffing Specialists - 4.3 Cary, NC Job Details Full-time $19 - $20 an hour 9 hours ago Benefits Health insurance Qualifications Health insurance co-pays Medical collection Medical insurance coverage verification HIPAA Microsoft Office Medical scheduling High school diploma or GED Medical records EMR systems Pediatrics Full Job Description 20059 Medical Records/Medical Front office This position is responsible for managing patient records, supporting front-desk operations, and providing excellent customer service to patients and families. Key Responsibilities Greet and check in patients and families in a professional and welcoming manner. Answer and direct incoming phone calls. Schedule appointments and manage provider calendars. Maintain and process patient medical records in compliance with HIPAA regulations. Respond to medical records requests and ensure accurate documentation. Verify patient demographics, insurance information, and required forms. Scan, file, and update electronic medical records (EMR). Assist providers and clinical staff with administrative support as needed. Collect copays and process patient payments. Qualifications Previous medical office, medical records, or receptionist experience preferred. Knowledge of EMR systems and HIPAA guidelines. Strong organizational and multitasking skills. Excellent communication and customer service abilities. Proficiency with computers and Microsoft Office applications. High school diploma or equivalent required. Schedule Full-time Monday through Friday Preferred Skills Pediatric office experience Insurance verification experience Strong attention to detail and accuracy

Pay:

$19.00 - $20.00 per hour

Benefits:

Health insurance

Work Location:

In person