Wake Spine & Pain Specialists is seeking a Medical Office Front Desk Receptionist to join our dynamic team. As the first point of contact for patients in our clinics, we are looking for someone with high energy, a positive attitude, and a passion for helping others. Candidates wishing to be considered for this must possess excellent customer service skills, technical capacity to grasp new concepts quickly , and demonstrate the ability to multi-task in a team-oriented environment.

JOB DUTIES

The Medical Office Front Desk Receptionist's job duties include, but not limited to: Answering multi-line phone and manage voice mail Conduct appointment reminders Understanding patient accounts and explain billing information to patients Scan all medical records and documentation into EMR Adhere to check-in procedures, including the collection and posting of payments, patient intake, updating patient demographics Adhere to check-out procedures, including the scheduling of procedures and follow-ups, generating receipts, patient statements, and ledgers Monitor patient wait times and customer satisfaction Verification of Insurance Benefits by utilizing online tools and phone Obtain insurance authorizations for procedures Maintain waiting room cleanliness and appearance Maintain a clean and organized work area at all times

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

EMR:

1 year (Required)

Medical Front Desk:

1 year (Required) Ability to

Commute:

Fayetteville, NC 28301 (Required)

Work Location:

In person