Job Overview We are looking for someone who enjoys working in a welcoming, patient-focused environment and is comfortable wearing multiple hats. This position is ideal for someone who is organized, personable, detail-oriented, and has an interest in aesthetics, skincare, and social media. Position Responsibilities Greet patients warmly and provide an exceptional customer service experience Answer phones, texts, emails, and patient inquiries Schedule, confirm, and reschedule appointments Check patients in and out and process payments Maintain accurate patient and appointment information Assist with product sales and inventory Keep the reception area and office organized and welcoming Assist providers and staff with day-to-day office needs Help educate patients on products, services, promotions, and upcoming events Assist with patient follow-up and reminders Maintain strict HIPAA compliance and patient confidentiality at all times Protect patient information and ensure conversations, records, messages, and other sensitive information remain private Follow all office policies and procedures regarding patient privacy and security Help with general administrative and clerical tasks Social Media Responsibilities A key part of this position will be assisting with our social media presence.

Responsibilities may include:

Creating and posting engaging content for Instagram and Facebook Taking photos and short videos of products, treatments, and the spa Creating Instagram Stories and Reels Helping promote specials, events, new products, and services Keeping up with current social media trends Responding to basic social media messages and inquiries Helping develop creative ideas to increase engagement and attract new patients Understanding and following HIPAA and patient privacy requirements when creating or posting social media content. No patient photos, videos, names, treatment information, or other identifying information may be shared without proper authorization. What We're Looking For Friendly, outgoing, and professional personality Excellent communication and customer service skills Strong organizational skills and attention to detail Comfortable using computers and learning new software Social media savvy and comfortable creating content Ability to multitask in a busy environment Dependable and punctual Professional appearance and positive attitude Strong understanding of confidentiality and HIPAA requirements Previous medical office, spa, salon, aesthetics, or front-desk experience is a plus Experience with Canva, Instagram, Facebook, or other social media platforms is a plus Flexibility is Important Because we are a small team , flexibility and willingness to help where needed are very important. The schedule will be part-time and may include some evenings, Saturdays, or occasional schedule changes based on the needs of the business. We are looking for someone who is willing to work as part of a team and understands that in a small medical spa, everyone's role can vary from day to day. Why Join Us? Warm, professional, and team-oriented environment Opportunity to learn about medical aesthetics, skincare, and wellness Opportunity to grow your customer service and social media skills Employee discounts on select services and products Small-team environment where your contributions make a difference If you are personable, reliable, organized, and creative—and enjoy working with people and social media—we would love to hear from you!

Pay:

$20.00 - $22.00 per hour Expected hours: 20.0 - 25.0 per week

Work Location:

In person