At Pinnacle Rehabilitation Network/ Portsmouth Physical Therapy we are committed to helping patients achieve their physical therapy goals while providing excellent administrative support behind the scenes. We are seeking a dedicated medical receptionist to join our team, someone who thrives in a collaborative, detail-oriented, and fast-paced environment.

What We Offer:

Competitive salary Paid time off Health, dental, and vision insurance 401(k) plan Supportive, team-oriented work environment

Key Responsibilities:

Answer and manage phone calls, voicemails, and emails promptly and professionally. Coordinate patient intake, registration, and scheduling. Verify insurance coverage and prepare Verification of Benefits for appointments. Manage referrals and maintain accurate referral tracking Review schedules daily, fill openings, and approve online scheduling requests. Ensure patient paperwork and electronic registration forms are completed before appointments. Maintain detailed patient records and audit trails in practice management system.

Qualifications:

Strong computer skills and ability to navigate practice management software efficiently Excellent attention to detail and organizational skills Clear, professional communication and customer service skills Team-oriented mindset and problem-solving abilities Previous experience in medical office administration or healthcare customer service preferred

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person