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Consensus Health LLC
Medical Receptionist
Career Insights for Medical Secretary
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Based on New Jersey data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$44,570 / year median in New Jersey
+16% projected growth
Job Description
Located in: Denville, New Jersey 07834 Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by direct supervisor. The duties include, but are not limited to: Greeting patients and verifying/inputting demographic information into Practice management system. Collecting and inputting all valid licenses and insurance information. Collecting and posting all co-payments and payments made at time of service. Maintaining/organizing patient documents/files Answering phones, scheduling appointments, taking messages Reconciling co-pays and time of service payments collected daily Filing/labeling/sending outbound and inbound faxes Maintain confidentiality and use discretion when handling patient's medical records and information. May perform charge entry process. Completing referrals for a specialist Prior authorization requests from patients and/or providers Filing any/all paperwork Rooming patients when checked in and provider is ready to treat the patient Performs miscellaneous job-related duties as assigned Qualifications or Education, Training and Experience High School graduate or equivalent. Computer literacy required. 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required. Experience of working in the health or other public sector organization desired EMR/EHR experience, Athena preferred Knowledge and Skills/Expected Competencies Ability to maintain confidential information Knowledge of HIPAA compliance Ability to clearly communicate medical information to professional practitioners and/or the general public. Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines. Good interpersonal skills, sense of urgency, being proactive and ownership for one's work. Dependable, with strong work ethic and extremely high degree personal integrity. Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others. Helpful and constructive view of working with others to achieve positive outcomes.