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KK
Kool Kidz Pediatric Therapy
Medical Receptionist
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Job Description
Duties Greet patients warmly and professionally, providing outstanding customer service at the front desk Schedule, confirm, and reschedule patient appointments using EMR (Electronic Medical Records) systems such as WebPT Verify patient insurance coverage Manage electronic health records (EHR systems), including documentation review, medical records management, and data entry with precision Answer multi-line phone systems courteously while maintaining phone etiquette and efficient communication flow Support clinical staff by preparing care plans, reviewing documentation, and ensuring compliance with HIPAA and clinical confidentiality policies