THE MOST COMPREHENSIVE UROLOGY PRACTICE IN NORTHERN NEVADA

With two state-of-the-art offices, Urology Nevada is the most comprehensive practice of urologists in the silver state. We are adding to our team and hiring a Check-in/Check-out Associate for our front desk! Come be a part of our caring staff of professionals who take pride in everything that they do. If you love working in a fun and rewarding environment and are willing to go above and beyond to ensure that our patient experience is world class... look no further.

THE POSITION

Front Desk Associate - Check-in/Check-out

• Greets every patient with a smile and takes ownership of all patients' needs at the front desk.
• Checks in and checks out patients via the practice management system and schedules new appointments as directed by the provider.
• Assist patients with the completion of all needed documents, insurance card collection, insurance updates, payments, onboarding, and general questions and accurately updates the patient chart with info when needed.
• Works closely with the billing department to ensure accuracy with co-pays, deductibles, and any other related charges and ensures proper collection of charges at time of visit.
• Assists in contacting patients who are due for follow-up visits.
• Assist patients with their online portal registration and questions.
• Responsible for maintaining a clean and tidy lobby and check out area.
• Responsible for maintaining accurate cash handling, cash collection and end of day reconciliations.
• Complies with all HIPAA and OSHA policy.
• Assist patients with additional services needed at time of check out such as FMLA requests, questions, directives, etc....
• Works closely with Medical Assistants in clinic to ensure all patient needs are addressed in a timely manner.
• Assists with additional business projects and departments when collaboration is needed.
• Other assorted medical front office duties including assistance of check in process when needed.

QUALIFICATIONS & REQUIREMENTS

• Minimum of a High School Diploma or equivalent and experience in a health care front desk environment is a plus.
• Must demonstrate consistent professional conduct and meticulous attention to detail.
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
• Critical thinking skills and a positive attitude essential.
• Travel to any of the Urology Nevada locations may be necessary upon request.

We offer competitive salary and a comprehensive benefits package for full time employees including profit sharing, pension, and paid time off. This position requires successful completion of a pre-employment background check, to be conducted following a conditional offer of employment. Urology Nevada Supports Workforce Diversity. Qualified Women, Minorities and Individuals with Disabilities are Encouraged to Apply. Urology Nevada maintains a drug-free workplace.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Uniform allowance Vision insurance

Experience:

Medical Front desk: 1 year (Required) Appointment scheduling: 1 year (Required)

Work Location:

In person