Job Summary We are seeking a dynamic and bilingual Medical Receptionist with fluency in Chinese to join our healthcare team. This vital role involves providing exceptional front-desk support, managing patient interactions, and ensuring smooth clinic operations. The ideal candidate will be energetic, detail-oriented, and passionate about delivering outstanding patient service in a fast-paced medical environment. Your expertise will help create a welcoming atmosphere for patients while efficiently handling administrative tasks essential to our practice's success. Duties Greet and assist patients in a friendly, professional manner Answer and direct phone calls; schedule, confirm, and follow up on patient appointments Verify patient insurance and obtain authorizations for procedures Register new patients and maintain accurate medical records using EMR systems Perform administrative tasks: filing, faxing, scanning, typing letters, etc. Provide excellent customer service and address patient concerns or questions Maintain confidentiality of all patient information in accordance with HIPAA Support clinical and administrative staff as needed Experience Proven experience working as a Medical Receptionist or in a healthcare front desk role within a clinical setting is a plus. Bilingual proficiency in Chinese and English is required; Ability to communicate effectively in both languages is essential. Familiarity with EMR/EHR systems such as MDland. Strong knowledge of medical billing, coding (ICD-10/ICD-9/CPT), insurance verification, and Medicare processes. New graduates are welcome Join us in delivering compassionate healthcare support! We value energetic individuals who thrive in collaborative environments while ensuring every patient receives respectful and efficient care. This position offers an engaging opportunity for those passionate about making a positive impact in healthcare administration.

Pay:

$19.00 - $26.00 per hour

Benefits:

401(k) Paid time off

Work Location:

In person