Job Summary We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. Your expertise in medical administrative support, electronic health records management, and health insurance knowledge will help create a welcoming environment for patients and streamline clinic operations. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you! Duties Greet patients warmly and manage check-in/check-out procedures with professionalism and efficiency Schedule appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth Verify patient insurance coverage, process payments, and handle medical collections accurately Maintain and update patient records while adhering to HIPAA confidentiality policies Review documentation for accuracy, including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and medical billing codes Assist with phone communication, answering inquiries with courteous phone etiquette and providing exceptional customer service Support clinical staff by managing care plans documentation, medical records organization, and electronic health record management Qualifications Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic experience Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth Familiarity with medical coding including
CPT, ICD-9/10
coding systems, and medical billing procedures Excellent computer skills including proficiency in Microsoft Office and 10-key typing skills Ability to handle sensitive patient information with discretion following HIPAA guidelines Bilingual abilities are highly desirable to serve diverse patient populations Exceptional organizational skills with attention to detail in documentation review and health information management Join our team to make a meaningful difference in patient care by providing outstanding administrative support! We value your expertise in medical office management, customer service excellence, and dedication to maintaining clinical confidentiality. This is an exciting opportunity to grow your career in a supportive environment that prioritizes both professional development and compassionate healthcare delivery.