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Robert Half

Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$43,124 / year median in New York

+17% projected growth

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Job Description

We are looking for a welcoming and organized Medical Receptionist to support daily front-desk operations for a healthcare facility in Manlius, New York. This Long-term Contract position is ideal for someone who enjoys helping patients, managing scheduling activities, and keeping the reception area running efficiently. The person in this role will serve as a key point of contact for visitors and patients while helping maintain a smooth administrative workflow in a busy clinical setting.
Responsibilities:
  • Welcome patients and visitors in a courteous manner, provide check-in support, and guide them through front-desk procedures.
  • Coordinate appointment scheduling, confirm upcoming visits, and update calendars to help ensure efficient patient flow.
  • Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
  • Maintain accurate patient information in office records and assist with documentation updates as needed.
  • Support day-to-day medical front office operations, including reception coverage, intake preparation, and general administrative tasks.
  • Communicate clearly with patients regarding forms, visit details, and office procedures to create a positive service experience.
  • Assist with basic clerical and scribe-related duties to support providers and office staff when needed.