Front Desk Receptionist•

Dental Office Location:

Pomona, NY Job Type Full time

Reports To:

Office Manager /

Dentist Job Summary:

We are seeking a friendly, professional, and organized Front Desk Receptionist to join our dental office. As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient environment. You will help manage front desk operations, handle patient communications, and support both administrative and clinical team functions. Experience needed.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival
• Answer incoming phones calls and respond to voicemails at a timely manner
• Monitor and reply to office emails and text messages professionally and accurately
• Schedule, confirm, reschedule manage patient appointments
• Manage check
• in and check
• out processes
• Verify and update patient's demographics and insurance information
• Collect co-pays, process payments, and assist with billing
• Maintain a clean and organized front office and reception area
• Track sent and outstanding insurance claims; assist with follow up

Qualifications:

• High School Diploma
• Excellent verbal and written communications skills
• Ability to manage multiple communication platforms ( phone, email, text)

Work Hours:

Monday 8:30AM

• 6:00PM Tuesday 10:30AM
• 7:00PM Wednesday 9:00AM
• 6:00PM Thursday 8:30AM
• 6:00PM Friday 8:30AM
• 3:00PM Sunday 8:30AM
• 3:00PM Work hours vary seasonally based on needs of the office.

Job Types:

Full-time, Part-time Work Location:

In person