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Samuel Schuster Family Dentistry
Front Desk Receptionist- Dental office
Entry-Level JobVerifiedNo experience needed
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$43,124 / year median in New York
+17% projected growth
Job Description
Front Desk Receptionist•
Dental Office Location:
Pomona, NY Job Type Full timeReports To:
Office Manager /Dentist Job Summary:
We are seeking a friendly, professional, and organized Front Desk Receptionist to join our dental office. As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient environment. You will help manage front desk operations, handle patient communications, and support both administrative and clinical team functions. Experience needed.Key Responsibilities:
- Greet patients warmly and professionally upon arrival
- Answer incoming phones calls and respond to voicemails at a timely manner
- Monitor and reply to office emails and text messages professionally and accurately
- Schedule, confirm, reschedule manage patient appointments
- Manage check
- in and check
- out processes
- Verify and update patient's demographics and insurance information
- Collect co-pays, process payments, and assist with billing
- Maintain a clean and organized front office and reception area
- Track sent and outstanding insurance claims; assist with follow up
Qualifications:
- High School Diploma
- Excellent verbal and written communications skills
- Ability to manage multiple communication platforms ( phone, email, text)
Work Hours:
Monday 8:30AM- 6:00PM Tuesday 10:30AM
- 7:00PM Wednesday 9:00AM
- 6:00PM Thursday 8:30AM
- 6:00PM Friday 8:30AM
- 3:00PM Sunday 8:30AM
- 3:00PM Work hours vary seasonally based on needs of the office.