Dental Office Location:

Pomona, NY Job Type Full time

Reports To:

Office Manager /

Dentist Job Summary:

We are seeking a friendly, professional, and organized Front Desk Receptionist to join our dental office. As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient environment. You will help manage front desk operations, handle patient communications, and support both administrative and clinical team functions. Experience needed.

Key Responsibilities:

Greet patients warmly and professionally upon arrival
Answer incoming phones calls and respond to voicemails at a timely manner
Monitor and reply to office emails and text messages professionally and accurately
Schedule, confirm, reschedule manage patient appointments
Manage check
in and check
out processes
Verify and update patient's demographics and insurance information
Collect co-pays, process payments, and assist with billing
Maintain a clean and organized front office and reception area
Track sent and outstanding insurance claims; assist with follow up

Qualifications:

High School Diploma
Excellent verbal and written communications skills
Ability to manage multiple communication platforms ( phone, email, text)

Work Hours:

Monday 8:30AM

6:00PM Tuesday 10:30AM
7:00PM Wednesday 9:00AM
6:00PM Thursday 8:30AM
6:00PM Friday 8:30AM
3:00PM Sunday 8:30AM
3:00PM Work hours vary seasonally based on needs of the office.

Job Types:

Full-time, Part-time Work Location:

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