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Medical Receptionist
Job Description
Description We are seeking a professional and personable Medical Receptionist to join a busy healthcare office. This individual will serve as the first point of contact for patients while providing front-desk and administrative support to the medical team. The ideal candidate will have strong customer service skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment. Responsibilities
+ Greet and check in patients in a professional and welcoming manner
+ Answer, screen, and route incoming phone calls
+ Schedule, confirm, and reschedule patient appointments
+ Collect and verify patient demographic and insurance information
+ Update patient information within the electronic medical record system
+ Assist with patient registration and intake documentation
+ Collect copays and process patient payments as needed
+ Respond to patient questions and provide general information regarding appointments and office procedures
+ Communicate with clinical staff regarding patient arrivals, scheduling concerns, and other needs
+ Scan, file, and maintain accurate patient documentation
+ Process incoming and outgoing correspondence, faxes, and medical records requests
+ Maintain patient confidentiality and follow HIPAA requirements
+ Keep the reception and waiting areas organized and professional
+ Provide additional administrative support to the medical office as needed Requirements Qualifications
+ Previous medical receptionist, patient access, healthcare, administrative, or customer service experience preferred
+ Strong customer service and interpersonal skills
+ Professional written and verbal communication skills
+ Excellent organizational skills and attention to detail
+ Ability to multitask in a busy medical office environment
+ Comfortable working with confidential patient information
+ Proficiency with Microsoft Office and general computer applications
+ Experience with electronic medical record (EMR/EHR) systems preferred
+ Experience with medical scheduling, insurance verification, or patient registration is a plus
+ Reliable, professional, and team-oriented TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$43,124 / year median in New York
+17% projected growth