Description We are seeking a professional and customer-focused Customer Service Representative to join a fast-paced team. This individual will be responsible for assisting customers, responding to inquiries, resolving concerns, and providing administrative support to ensure a positive customer experience. The ideal candidate will have strong communication and problem-solving skills, excellent attention to detail, and the ability to handle multiple priorities while maintaining a professional and positive attitude. Responsibilities

+ Respond to customer inquiries via phone, email, and other communication channels

+ Provide accurate information regarding products, services, orders, and company policies

+ Assist customers with questions, concerns, and account-related requests

+ Resolve customer issues efficiently while maintaining a high level of professionalism

+ Process orders, payments, returns, or account updates as needed

+ Enter and update customer information accurately within internal systems

+ Document customer interactions and maintain detailed records

+ Follow up with customers regarding outstanding questions or service issues

+ Coordinate with internal departments to resolve customer needs

+ Perform general data entry and administrative support

+ Maintain confidentiality of customer and company information

+ Meet established customer service and performance expectations

+ Perform additional customer service and administrative duties as assigned Requirements Qualifications

+ Previous customer service, call center, retail, administrative, or office experience preferred

+ Strong verbal and written communication skills

+ Excellent customer service and interpersonal skills

+ Strong problem-solving and conflict-resolution abilities

+ Ability to multitask and prioritize responsibilities in a fast-paced environment

+ Strong attention to detail and accuracy

+ Comfortable working with computers and learning new systems

+ Proficiency with Microsoft Office, including Word, Excel, and Outlook

+ Experience with CRM or customer management systems is a plus

+ Dependable, professional, and team-oriented TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .