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Dayton Dental Group

Dental Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,171 / year median in Ohio

+8% projected growth

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Job Description

Dental Receptionist Dayton Dental Group Dayton, OH Job Details Full-time $18 an hour 1 day ago Qualifications Medical office experience Administrative experience Medical administrative support Medical billing Health information management Full Job Description Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly first point of contact for patients, ensuring a seamless experience from appointment scheduling to check-in and check-out. Your energetic approach and exceptional customer service skills will help create a welcoming environment, while your attention to detail ensures accurate documentation and efficient office operations. If you thrive in fast-paced settings and have a passion for healthcare support, this opportunity is perfect for you! Duties Greet patients warmly and manage patient intake with professionalism and enthusiasm Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes Collect payments, process medical billing, and manage accounts receivable using systems like Meditech, Epic, or Athenahealth Maintain accurate dental records, update patient information, and review documentation for completeness in EMR (Electronic Medical Records) and EHR (Electronic Health Record) systems Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing outstanding patient service Assist with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to ensure proper billing and documentation compliance Manage filing of medical records, handle medical administrative support tasks, and ensure HIPAA compliance for patient confidentiality Experience Previous experience working as a Dental Receptionist or in a dental clinic environment is highly preferred Strong knowledge of dental terminology, medical terminology, and health information management practices Proficiency with dental office management software such as Eaglesoft or Dentrix; familiarity with EMR/EHR systems like Meditech or Epic is a plus Experience with insurance verification, medical billing, and coding including ICD-10 is desirable Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills such as 10-key typing for efficient data entry Demonstrated ability to provide exceptional patient service in a fast-paced office setting Bilingual abilities are considered an asset to better serve diverse patient populations Prior clinic or hospital experience involving medical office management or administrative support will strengthen your application Join us to be part of a dedicated team that values energetic service delivery, precise documentation, and compassionate patient care. We are committed to supporting your professional growth while fostering a positive work environment where your skills can shine!
Pay:
$18.00 per hour
Work Location:
In person