Job Overview We are seeking a dedicated and energetic Medical Assistant (MA) and Front Office Staff member to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional patient service while supporting clinical operations. Your proactive approach will ensure smooth clinic flow, accurate medical documentation, and efficient administrative support. This position offers an exciting opportunity to work in a fast-paced environment where your skills in medical assisting, patient care, and front office management will make a meaningful difference in patient outcomes and overall clinic success. Duties Greet patients warmly, verify their information, and assist with check-in and check-out processes using Electronic Health Records (EHR) systems Obtain and record vital signs, patient history, and current medications accurately to support clinical assessments Assist healthcare providers with procedures such as phlebotomy, medication administration, and basic life support when needed Manage appointment scheduling, cancellations, and follow-up communications to optimize clinic workflow Maintain organized medical records, ensure compliance with HIPAA regulations, and update documentation in EMR/EHR systems Support clinical staff with tasks related to dermatology, hospital medicine, urgent care, outpatient clinics, or inpatient settings as required Handle administrative duties including answering phones, managing patient inquiries, verifying insurance information, and processing referrals Skills Extensive knowledge of medical terminology, anatomy, physiology, ICD coding, and pharmacology to support accurate documentation and patient care Proficiency in Electronic Health Records (EHR) systems and EMR/EHR management for efficient data entry and retrieval Strong patient service skills with the ability to communicate clearly and compassionately across diverse populations Experience with medical office management including scheduling software, billing procedures, and medical records maintenance Familiarity with hospital medicine environments such as Level II trauma centers or inpatient units is preferred Ability to perform phlebotomy procedures accurately and confidently in outpatient or inpatient settings Knowledge of emergency medicine protocols and basic life support certification to handle urgent situations effectively Join our team if you're passionate about delivering outstanding patient care while supporting clinical operations! This paid position offers a rewarding environment where your medical assisting expertise combined with front office skills will contribute directly to improved patient experiences. We value professionalism, attention to detail, and a proactive attitude—qualities that drive our success every day.

Pay:

$23.04 - $27.74 per hour Expected hours: 32.0 - 36.0 per week

Benefits:

Paid time off

Work Location:

In person