Medical Receptionist 1804 Chuckwa Dr, Durant, OK 74701 Full-time Full-time Medical Front Office Specialist Texas Institute for Neurological Disorders (TIND) is seeking a friendly, professional, and customer-focused Medical Front Office Specialist to join our growing neurology practice. If you thrive in a fast-paced healthcare environment, enjoy helping patients, and take pride in delivering exceptional customer service, we'd love to hear from you! This position is primarily based in our Durant, OK office. Occasional travel to our Sherman and Denison locations may be required. What You'll Do As the first point of contact for our patients, you'll play a vital role in creating a positive patient experience while ensuring the front office operates efficiently.

Responsibilities include:

Greet and check in patients with professionalism and compassion Schedule, reschedule, and confirm appointments for multiple providers Answer high-volume inbound phone calls and assist patients with scheduling and general inquiries Collect copays, deductibles, outstanding balances, and process payments accurately Verify and update patient demographics, insurance information, and preferred pharmacy Scan and upload insurance cards, identification, and other patient documentation into the electronic medical record (EMR) Maintain accurate patient records while ensuring HIPAA compliance Communicate effectively with providers, clinical staff, and fellow team members Assist with additional front office and administrative duties as assigned What We're Looking For Minimum 1 year of customer service experience required Previous medical office or healthcare experience preferred Excellent communication and interpersonal skills Strong computer and typing skills with the ability to quickly learn new software and EMR systems Ability to multitask and stay organized in a fast-paced environment Dependable, detail-oriented, and a positive team player Bilingual candidates are encouraged to apply Why Join TIND? At TIND, we're committed to providing exceptional neurological care while fostering a supportive and collaborative work environment for our employees. We value teamwork, professional growth, and delivering an outstanding experience for every patient who walks through our doors. If you're looking for a rewarding opportunity where you can make a difference while growing your healthcare career, we'd love to meet you!

Job Type:

Full-time Benefits:

401(k) Health insurance Health savings account Paid time off Vision insurance

Medical Specialty:

Neurology Experience:

Medical terminology: 1 year (Preferred) e

ClinicalWorks:

1 year (Preferred) Customer service: 1 year (Required)

Language:

Spanish (Preferred)

Work Location:

In person