Medical Receptionist Red River Medical Services Lawton, OK Job Details Full-time $14 - $21 an hour 4 hours ago Qualifications Phone answering Medical office experience HIPAA Filing Administrative experience Computer skills Multi-line phone systems Clerical experience Full Job Description Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a wide range of administrative and clinical support tasks. Your energetic approach and exceptional organizational skills will help streamline daily operations, facilitate effective communication, and uphold the highest standards of patient care. The ideal candidate is motivated, tech-savvy, and passionate about providing outstanding service in a fast-paced medical setting. Duties Greet patients warmly, verify insurance coverage, and collect necessary documentation during check-in and check-out processes Schedule appointments efficiently using electronic health record (EHR) systems Verify insurance benefits, perform insurance authorization and pre-authorization procedures, and handle billing inquiries with accuracy Manage patient records by updating medical histories, reviewing documentation for completeness, and ensuring compliance with HIPAA regulations Assist with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to support billing processes Handle multi-line phone systems with professionalism, practicing excellent phone etiquette to address patient inquiries promptly Maintain organized filing systems for medical records, lab results, referral documents, and other essential paperwork Support clinical staff by preparing exam rooms, managing supply inventory, and coordinating patient intake procedures Conduct insurance verification to confirm coverage details prior to appointments and assist with billing follow-ups as needed Experience Proven experience as a Medical Receptionist or in a similar medical administrative support role within clinics or healthcare facilities Knowledge of medical terminology and insurance verification procedures Strong organizational and multitasking skills Proficiency in electronic medical records (EMR/EHR) systems Strong understanding of HIPAA compliance and health information management practices Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) Exceptional customer service skills combined with professional phone etiquette and clerical expertise in front desk operations Ability to multitask efficiently in a busy environment while maintaining attention to detail in all administrative tasks Join us to be part of a dedicated healthcare team committed to delivering compassionate care while supporting your professional growth. We value energetic individuals who thrive on making a positive impact every day!
Pay:
$14.00 - $21.00 per hour Application Question(s): Why did you leave your most recent position, or why are you currently looking for a new position? Tell us about your previous medical office or customer service experience and the responsibilities you handled. Reliable attendance and arriving to work on time are essential for this position. Are you able to meet this requirement consistently? Do you have experience verifying insurance benefits and collecting copays or patient balances? Give an example. A patient is standing at the front desk waiting to check in, the phone is ringing, and another patient is waiting to check out. How would you prioritize these tasks? What would you do if you did not know the answer to a patient's question? Ability to