Hillsboro Eye Clinic has been serving the Hillsboro community for over 50 years. Our mission is to provide high-quality health care in a professional manner, while maintaining a warm and caring atmosphere for our patients. We are seeking a motivated individual with strong customer service skills to join our Reception Team. Experience is a plus, but we are willing to train the right applicant.

Job Summary:

Performs a variety of administrative functions. Schedules appointments, answers incoming calls and directs patients to the correct department. Checks patients in and out by gathering proper insurance information, patient demographics and collects co-pays/amount due. Able to successfully and routinely balance cash drawer and batches. Able to travel to our three locations (all in Hillsboro), Triage scheduling, referrals, and insurance verification. Provides additional staff training to co-workers, knowledge of eye anatomy, clinical and surgical procedures, general billing knowledge, and is able to demonstrate consistent professionalism, accountability, teamwork (including low tardiness/absenteeism) and highest level of customer service.

Required Skills and Abilities:

Promote exceptional patient care experience by providing them with the highest quality of products and services Strong communication and interpersonal skills. Maintain a clean, safe, and unobstructed work area; adhere to proper workplace safety practices and utilize appropriate safety equipment Well-organized with attention to detail Ability to train and provide guidance to team members Conflict Resolution and ability to de-escalate situations Promote teamwork Self-motivated and possess a positive attitude Bilingual a plus Physical Demands of the

Job:

Requires prolonged standing, frequent sitting, bending, stooping and occasional lifting up to 20 pounds. Requires normal range of vision and hearing and manual dexterity sufficient to operate keyboard, telephone, lab blocker, lab edger, lens meter, fine motor function for mounting lenses into metal or plastic frames Ability to operate fax machine, photocopier, calculator and other office equipment, as needed. Extended amount of time with noise requires ability to work under stressful conditions; may require working irregular hours occasionally.

Benefits & Compensation:

Competitive Pay with Tier program based on experience Medical and Dental plans. Vision benefit for employee and family. $10,000 term life insurance provided to employee at no cost. Competitive retirement plan with 401k, safe harbor contribution and profit sharing. Paid time off and sick leave, up to 248 hours depending on years of service. Six paid holidays per year. Flex spending accounts. Disability insurance available. Annual hardware benefit. Employee discounts