Overview & Responsibilities Greet clients warmly upon arrival and ensure a high-quality customer experience Manage appointment scheduling, confirmations, and cancellations (in systems like MINDBODY or similar) Answer phone calls, emails, and messages promptly and professionally Check clients in and out, ensuring accurate service records Process payments, memberships, and product sales Educate clients on spa services, packages, memberships, and promotions Maintain a clean, organized, and inviting front desk and reception area Coordinate with providers (esthetician, nurse, therapist) to ensure smooth workflow Handle client concerns or complaints with professionalism and escalate when necessary Maintain client confidentiality and follow HIPAA guidelines (for medical spa settings) Assist with inventory tracking and retail display organization

Pay:

$15.00 - $18.00 per hour

Benefits:

Flexible schedule

Work Location:

In person