Job Overview We are seeking to hire a professional, self-motivated Receptionist to join our busy Surgery Center team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and smooth surgical experience. Your expertise in patient service and administrative support and will contribute to delivering exceptional care to our patients. This position offers an exciting opportunity to help support the healthcare team and the daily operations of the Center. Responsibilities Greet patients warmly and manage patient check-in/check-out processes with professionalism and efficiency Schedule appointments using Center software Verify insurance coverage, process medical collections, and handle billing inquiries with attention to detail Maintain and update patient records while adhering to HIPAA regulations for confidentiality Review documentation for accuracy, completeness, and compliance with clinical policies and coding standards including
CPT, ICD-9, ICD-10
codes Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and assist patients with inquiries Manage medical office supplies, filing systems, and perform clerical tasks such as data entry, typing (including 10 key typing), and document review Support clinical staff by preparing medical records and assisting with health information management tasks Qualifications Proven experience as a Medical Receptionist or in a similar medical administrative support role within a clinic or healthcare setting Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and medical office management software Knowledge of health insurance procedures including Medicare billing processes and medical collection practices Understanding of HIPAA regulations, clinical confidentiality policies, medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and documentation review standards Exceptional customer service skills combined with strong organizational abilities; ability to multitask efficiently Previous clinic or office experience is advantageous; familiarity with health information management practices is a plus Join our team to make a meaningful difference in patient care through your expertise in medical reception duties. We value energetic professionals committed to providing outstanding service while maintaining the highest standards of confidentiality and accuracy.
Pay:
$21.00 - $24.00 per hour Expected hours: 20.0 - 32.0 per week