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Brown University Health

Medical Secretary

Entry-Level JobVerifiedNo experience needed

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$44,821 / year median in Rhode Island

+14% projected growth

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Job Description

Job ID:
JR-113165
Entity:
Brown Health Medical Group Primary Care Location Name:
CM-Warwick-Bald Hill Pediatrics -300
Centerville Road City, State:
Warwick, RI Work Type:
FULL TIME
Hours Per Week:
40
Shift:
Day Posted Date:
8/24/2026 SUMMARY Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion , Accountability , Respect , and Excellence as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.
The core Success Factors include:
Instill Trust and Value Differences Patient and Community Focus and Collaborate
RESPONSIBILITIES
Responsible for: Answering phones Scheduling appointments Checking patients in and out from their appointment Coordinating specialist appointments for patients Collecting patient balances, copays, and credit cards at time of service Reviewing lists of patients who need appointments and calling to schedule when due Verifying demographics and insurance carrier information for every patient Assisting patients with Kiosk sign in Complying with OSHA and DOH standards Scheduling, coordinating, and tracking STAT patient referrals and pre-authorizations Adhering to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical, and financial information Providing superior customer service and outstanding patient care Attending meetings/workshops as they relate to current position and office workflows Performing other miscellaneous job-related duties as assigned
MINIMUM QUALIFICATIONS
Pay Range:
$18.13-$29.90
Location:
CM-Warwick-Bald Hill Pediatrics - 300 Centerville Road - Warwick, Rhode Island 02886
Work Type:
8:30a-5pm Mon-Fri, Saturday 8:30-12pm
Work Shift:
Day Daily Hours:
8 hours
Driving Required:
No Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.