Health Care Front Office Coordinator Regard Healthcare Lexington, SC Job Details 1 day ago Qualifications Optimizing workflow processes Streamlining administrative processes as a healthcare practice manager Office supply management Healthcare onboarding training Employee onboarding In-person patient registration Patient scheduling systems Staff supervision Health insurance co-pays Accounts receivable management Phone communication Team leadership Workflow management (operations management method) Operations coordination Client inquiry handling Practice management software HIPAA Client file management Executive administrative support Mid-level Accurate transaction records management Healthcare practice inventory management Medical scheduling Financial records management Financial record maintenance Vendor relationship management Office supply ordering Vendor communication Health information regulatory compliance Organizational skills
Full Job Description Health Care Front Office Coordinator Location:
Lexington, SC, 29071 Key Responsibilities Front Desk & Client Operations Oversee daily front desk operations, including scheduling, phone coverage, client check-in/check-out, and client communications Ensure a welcoming, organized, and professional environment for clients and families Monitor appointment flow and support providers with administrative coordination Address client inquiries, concerns, and administrative needs in a timely and compassionate manner Staff Onboarding & Training Coordinate onboarding for new employees, interns, and contractors Conduct administrative training related to scheduling systems, EHR use, office policies, HIPAA compliance, and workflow procedures Ensure completion of required onboarding documentation and internal checklists Serve as a point of contact for new staff questions related to office operations Billing, Collections & Financial Support Track client balances, copays, deductibles, and outstanding collections Ensure timely collection of client payments and follow-up on outstanding balances Collaborate with billing specialists or external billing companies as needed Maintain accurate records related to payments and financial workflows Office Operations & Administrative Management Oversee daily operations of the office(s), ensuring efficiency and organization Maintain office policies, procedures, and operational workflows Monitor compliance with internal procedures and confidentiality standards Support leadership with administrative reporting and operational problem-solving Supplies & Office Needs Monitor inventory and order office supplies, clinical materials, and equipment as needed Ensure offices are stocked, clean, and function appropriately Coordinate with vendors, maintenance, and service providers as needed General Administrative Support Assist leadership with administrative tasks, scheduling, and internal coordination Maintain organized records, files, and documentation Support team communication and collaboration across departments Identify opportunities to improve efficiency, organization, and office systems Skills & Competencies Strong organizational and multitasking skills Excellent communication and interpersonal abilities High level of professionalism and discretion Ability to handle sensitive and confidential information (HIPAA compliance) Proficiency in office software, EHR systems, and scheduling platforms Problem-solving mindset with attention to detail Ability to lead, train, and support staff effectively Interpersonal and leadership skills Work Environment & Expectations Fast-paced mental health setting Requires flexibility, reliability, and strong time management Regular interaction with clients, clinicians, and leadership