Dental Front Desk Coordinator Hughes Dental Group of Okatie | Vision Dental Partners Full-time | Starting at $36 per hour | Okatie, SC You know how much a warm welcome, clear communication, and a well-organized day can matter. At Hughes Dental Group of Okatie, those skills help patients feel comfortable, confident, and cared for. We're looking for a dependable Dental Front Desk Coordinator who enjoys working with people and takes pride in getting the details right. You'll help patients from their first phone call through checkout, build relationships with familiar faces, and keep the front desk running smoothly. Our practice is part of Vision Dental Partners, a group of locally supported dental practices focused on quality patient care and strong teamwork. This opportunity combines the relationships of a local practice with the resources and professional development support of our broader organization. What We Offer Starting pay of $36 per hour Health insurance with a 50% employer contribution Vision and life insurance Internal employee dental plan Paid time off, personal days, and paid holidays 401(k) with employer match Health savings account Uniform allowance Professional development and training support Benefits are subject to applicable eligibility requirements and plan terms. What You'll Do Make patients feel welcome. Greet patients, manage check-in and checkout, answer calls, return messages, and introduce new patients to the office. Keep the schedule organized. Schedule and confirm appointments, help fill openings, coordinate changes, and follow up with patients to schedule recommended treatment. Handle insurance and billing details. Verify eligibility and benefits, process claims, collect payments, and assist with billing questions. Explain financial options clearly. Review treatment costs, estimated patient responsibility, payment plans, and financing options with patience and professionalism. Maintain accurate records. Update patient and insurance information and protect confidential information in accordance with HIPAA requirements. Stay connected with the team. Participate in morning huddles, communicate scheduling needs, and coordinate with the clinical team throughout the day. Follow through. Keep track of outstanding requests, complete administrative responsibilities, and maintain an organized, welcoming front desk and reception area. What We're Looking For Dentrix experience is a huge plus. Familiarity with Dentrix for patient scheduling, records, insurance, and billing is especially valuable in this role. Reliability and punctuality. You arrive on time, ready to work, and consistently fulfill your scheduled commitments. Patients and teammates can count on you. A warm, professional approach. You enjoy helping people and handle questions or concerns with patience and respect. Ownership and initiative. You notice what needs attention, follow through on commitments, and communicate promptly when help is needed. Organization and attention to detail. You keep information accurate and manage competing priorities without losing track of follow-up. Strong communication and teamwork. You share information, support your coworkers, and respond well to feedback. Computer skills and a willingness to learn. You're comfortable learning software and applying new processes. Dental office experience required. You have previous experience in a dental front desk or administrative role, including patient scheduling, insurance verification, billing, and patient communication. Ready to Join Our Team? Apply through this posting and submit your resume. We're reviewing applications promptly and look forward to learning more about you. Please apply online only. Do not call, email, or visit the practice regarding this position. Recruitment is handled by our HR team, and practice staff will not have information about the opening or your application status.

Job Type:

Full-time Pay:

From $36.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid sick time Paid time off Uniform allowance Vision insurance

Experience:

Dentrix:

1 year (Preferred)

Dental Office Front Desk:

1 year (Required)

Work Location:

In person