Job Summary We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for our Podiatry office. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures, and proficiency in managing electronic health records (EHR) systems. As a Medical Receptionist, you will be responsible for providing exceptional patient service, managing appointments, and supporting clinical staff with administrative tasks to ensure smooth daily operations. Responsibilities Greet patients warmly and professionally, ensuring a positive first impression while verifying patient information and updating medical records. Schedule appointments efficiently using our EMR system. Manage incoming phone calls with courteous phone etiquette, directing inquiries appropriately and handling appointment rescheduling or cancellations. Process medical billing and collections accurately, including insurance verification and understanding of health insurance policies. Maintain organized medical records in compliance with HIPAA regulations and clinical confidentiality policies. Assist with documentation review, ensuring accuracy in clinical notes, care plans, CPT coding, ICD-9/ICD-10 coding, and other medical documentation. Support administrative functions such as filing, data entry, multi-line phone system management, and basic clerical duties using Microsoft Office tools. Collaborate with clinical staff to facilitate patient intake processes and ensure timely flow of information within the office environment. Requirements Prior experience working in a medical office or clinic setting is highly preferred, especially within dental or outpatient clinics. Strong knowledge of EMR/EHR systems; familiarity with electronic health records management is essential. Proficiency in medical billing, coding (ICD-9/ICD-10), CPT coding, and understanding of health insurance processes including Medicare is required. Excellent customer service skills with the ability to communicate effectively across diverse patient populations; bilingual abilities are a plus. Collect copays, deductible deposits and outstanding patient balances while being able to provide explanations in a professional manner. Knowledge of HIPAA regulations and clinical confidentiality policies to safeguard patient information at all times. Strong computer skills with proficiency in Microsoft Office Suite and familiarity with health information management software. Ability to handle high-volume patient interactions efficiently while maintaining professionalism and attention to detail. The opening and closing of the office for daily operations. Join our team to provide outstanding administrative support that enhances patient care delivery while fostering a welcoming environment for all visitors!

Pay:

$15.00 - $18.00 per hour Expected hours: 38.0 per week

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person