Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energy and professionalism will help ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. The ideal candidate is organized, tech-savvy, and passionate about delivering outstanding patient care through efficient front desk management and medical administrative support. Responsibilities Greet patients warmly, verify patient information, and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems, Athenahealth. Schedule appointments accurately using medical scheduling software; manage multi-line phone systems with professionalism and excellent phone etiquette. Collect and review patient documentation, ensuring compliance with HIPAA confidentiality policies and clinical confidentiality standards. Verify health insurance coverage prior to visit. Maintain accurate medical records by filing documents properly and managing electronic health records (EHR) efficiently. Support clinic operations by performing clerical tasks such as data entry, typing, filing, and managing office supplies. Communicate effectively with patients regarding care plans, appointment reminders, or follow-up instructions while demonstrating excellent customer service skills. Collaborate with healthcare providers to facilitate smooth patient flow and ensure timely updates of medical records. Skills Proven experience in medical office management or administrative support within a healthcare setting; clinic experience preferred. Strong knowledge of EMR/EHR systems Athenahealth. Excellent computer skills including proficiency in Microsoft Office Suite; ability to navigate multiple software platforms efficiently. Exceptional patient service skills combined with professional phone communication and multi-line phone system operation. Knowledge of health insurance procedures including Medicare billing and health information management standards. Ability to review clinical documentation thoroughly while maintaining accuracy in data entry and record keeping. Strong organizational skills with attention to detail in filing, documentation review, and administrative tasks. Join us in making a difference by providing compassionate patient care while supporting our clinic's smooth operation! This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare environment where your contributions truly matter.

Pay:

$15.00 - $18.00 per hour Expected hours: 15.0 - 25.0 per week

Work Location:

In person