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Smoky Mountain Pediatric Dentistry

Bilingual Dental Front Desk Team Member (English/Spanish)

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Job Description

Job Title:

Bilingual Dental Front Desk Team Member (English/Spanish)

Location:
Lenoir City, TN Job Type:

Full-time About Our Practice Our growing pediatric dental office in Lenoir City is looking for a friendly, organized, bilingual Front Desk Team Member to join our practice! As the first point of contact for our patients and their families, you will play a key role in delivering a warm, seamless, and stress-free dental experience for children and parents alike. Key Responsibilities Greet patients and parents with a welcoming, positive attitude during check-in and check-out. Provide fluent Spanish translation support for registration, treatment plans, and appointment instructions. Answer multi-line phone calls, respond to parent inquiries, and schedule appointments. Verify dental insurance coverage and process co-pays or payments. Maintain accurate patient records and ensure smooth daily schedule flow.

Qualifications Language:

Fluent in both English and Spanish (required).

Experience:

1+ years of customer service, front desk, or administrative experience (dental or medical office background is a strong plus).

Skills:

Proficient with computers, strong communication and phone etiquette, and excellent multitasking abilities.

Attributes:

Empathetic, patient, detail-oriented, and excited to work with kids and families. Benefits & Perks Competitive hourly pay Paid time off (PTO) and paid holidays Retirement plan options Employee dental care discounts Predictable daytime schedule with no weekends

Schedule:

Monday

•

Thursday To Apply:

Please submit your resume highlighting your customer service background and language skills. We look forward to reviewing your application!

Pay:

$16.00

•$20.00 per hour Expected hours: 32.0

•36.0 per week

Benefits:

401(k) matching Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance
  • Other Retirement and Savings