Dental Receptionist/Insurance Coordinator Nashville Skyline Pediatric Dentistry Nashville, TN Job Details Full-time $22 - $28 an hour 1 day ago Benefits Dental insurance Qualifications Bilingual In-person patient registration Patient follow-up care Patient scheduling systems Serving clients Medical insurance coverage verification Dental receptionist Greeting customers Dental insurance Patient demographics HIPAA Greeting dental patients Mid-level Healthcare provider promotion Online marketing Medical scheduling Health information regulatory compliance Document review Medical claims submission Filing patient billing claims Insurance provider collaboration Multi-line phone systems Health information management Medical debt collection accounts Customer interaction during outreach Open Dental Office phone management Documentation reviews Patient collections management Full Job Description Overview Start up, privately-owned Pediatric Dental Office is seeking an experienced Dental Front Desk Specialist, where your enthusiasm and organizational skills will be vital to our dental practice. In this role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to insurance verification. Your proactive approach and attention to detail will help facilitate efficient office operations, uphold patient satisfaction, and support the delivery of exceptional dental care. Duties Greet patients warmly and manage multi-line phone systems with professional phone etiquette Schedule appointments accurately using Open Dental software Input all patient and insurance information into Open Dental Verify insurance coverage, benefits, and eligibility Collect payments and perform dental billing and collection activities Submit claims timely and accurately for payment from insurance companies Communicate with parents of patients in a way that facilitates the scheduling of planned treatment Follow up with parents of patients with outstanding treatment Contribute to the growth of the practice through a great attitude, attention to the needs of patients and their families, and by helping with outreach and marketing, both in person and online. Experience Prior experience working in a dental office with strong knowledge of all front desk operations Familiarity with health information management standards including HIPAA regulations and documentation review procedures Bilingual abilities are highly desirable to serve diverse patient populations effectively Demonstrated customer service excellence with strong phone etiquette and patient service skills Experience handling insurance verification, and billing procedures in a dental setting Comfortable working in fast-paced environments requiring multitasking, organization, and attention to detail This role offers an exciting opportunity to be an integral part of a caring dental team dedicated to improving patient health. High energy and a positive attitude are essential as we work to serve our patients as well as each other in a team environment. We value a fun, positive office culture and desire energetic professionals who thrive on providing outstanding service while maintaining high standards of accuracy and professionalism. Being able to recognize problems and work towards a solution is a must. Join us to make a meaningful difference in our patients' lives every day!

Job Type:

Full-time Work Location:

In person

Pay:

$22.00 - $28.00 per hour

Work Location:

In person