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CW
Coco Wellness Spa
Medical Receptionist
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Job Description
•
Job Summary:
•We are seeking a professional, friendly, and detail-oriented Medical Spa Client Coordinator to be the first point of contact for our clients. The ideal candidate will provide exceptional customer service, manage scheduling, handle administrative tasks, and ensure a welcoming atmosphere at our spa.
Key Responsibilities:
Front Desk Management:
Greet clients warmly, check them in, and assist with inquiries.
Appointment Scheduling:
Manage bookings, reschedule appointments, and confirm upcoming visits.
Client Relations:
Provide information on treatments, services, and promotions while maintaining a high level of professionalism.
Payment Processing:
Handle transactions, process payments, and manage invoices.
Administrative Duties:
Answer phone calls, respond to emails, and maintain organized client records.
Product Sales:
Assist clients with retail product purchases and educate them on skincare products.
Clean & Organized Workspace:
Ensure the reception area is tidy, stocked with brochures, and creates a luxurious first impression.
HIPAA Compliance & Confidentiality:
Maintain client confidentiality and follow spa policies and procedures.
Qualifications:
Previous experience as a receptionist or client coodinator, preferably in a spa, medical spa, or healthcare setting. Strong communication and customer service skills. Proficiency in scheduling software and office management tools. Ability to multitask in a fast-paced environment. Friendly, professional, and well-groomed appearance.
Preferred Qualifications:
Knowledge of skincare and wellness treatments. Experience with medical spa software Basic understanding of medical terminology related to aesthetics.
Pay:
From $17.00 per hour Expected hours: 8.0 - 16.0 per week
Experience:
Med spa: 1 year (Preferred) Customer service: 1 year (Required) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Required) Ability to
Commute:
Anna, TX 75409 (Required) Ability to
Relocate:
Anna, TX 75409: Relocate before starting work (Required)
Work Location:
In person