Physical Therapy Front Office/Reception Ratner Center Physical Therapy and Wellness Fort Worth, TX Job Details Part-time | Full-time $13 - $15 an hour 20 hours ago Benefits Free parking Paid training Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Life insurance Retirement plan Paid sick time Qualifications Microsoft Excel Medicare HIPAA Administrative experience Medical terminology Full Job Description Overview Join our dynamic healthcare team as a Physical Therapy Front Office/Reception specialist! In this vital role, you will be the welcoming face of our clinic, ensuring smooth administrative operations and exceptional patient service. Your energetic approach and attention to detail will help create a positive environment for patients and staff alike. This position offers an exciting opportunity to utilize your medical administrative expertise while supporting quality care delivery in a fast-paced setting. Duties Greet patients warmly, check them in and out, and manage appointment scheduling using EMR (Electronic Medical Records) systems such as Prompt EMR Process payments, and handle medical collections with accuracy and professionalism Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies Review documentation for completeness, accuracy, and adherence to care plans, including CPT coding, ICD-9/10 coding, and medical billing procedures Manage phone communication with patients and healthcare providers, demonstrating excellent phone etiquette and customer service skills Assist with medical records management, filing, and electronic health records (EHR) system management Support clinical staff by coordinating appointments, managing clinic schedules, and ensuring efficient front desk operations Skills Proven experience in medical office administration or front desk support within a clinical setting Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Familiarity with medical terminology, health insurance processes, Medicare guidelines, and health information management Competence in medical coding (CPT, ICD-9/10), billing procedures, and documentation review Excellent computer skills including Microsoft Office suite (Word, Excel) and 10-key typing proficiency Bilingual abilities are a plus to serve diverse patient populations effectively Exceptional customer service skills with the ability to handle phone communication professionally and courteously Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail This role is ideal for motivated individuals with clinic experience who are passionate about supporting healthcare delivery through outstanding administrative support. All positions are paid roles that contribute directly to providing excellent patient care. If you thrive in an energetic environment where your organizational skills make a real difference—apply today!

Pay:

$13.00 - $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Free parking Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Retirement plan Vision insurance

Work Location:

In person