Overview Join our dynamic dental practice as a Dental Front Desk Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will manage patient scheduling, handle insurance and billing processes, and ensure smooth administrative operations. Duties Greet patients warmly, check them in and out efficiently, and manage appointment scheduling using eaglesoft Verify patient insurance coverage, process claims, and handle collections with expertise in medical billing, Medicare, HIPAA compliance, and health insurance knowledge Maintain accurate medical records, review documentation for completeness, and ensure compliance with clinical confidentiality policies Answer the phone; schedule appointments and respond to patient inquiries promptly. Support clinical staff by coordinating care plans, reviewing documentation, and understanding CPT coding, coding for billing purposes Perform clerical tasks such as faxing, scanning documents, managing medical records, and maintaining organized filing systems Requirements Proven experience in a medical office setting or dental front desk role with strong office experience and administrative skills Knowledge of health information management practices including HIPAA regulations. Excellent customer service skills with the ability to communicate effectively over the phone and in person; bilingual abilities are a plus Computer skills including typing , data entry, filing, and electronic health records management