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Alamo Children's Heart Center

Medical Receptionist

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Job Description

Job Summary We are seeking an energetic, detail-oriented, dedicated and organized Medical Front Desk Receptionist to join our medical team. In this vital role, you will manage front office operations, handle incoming communications, and provide exceptional customer service to patients, visitors, and team members. A strong background in medical office reception with EMR systems for success in this essential role. Must be able to travel to New Braunfels once a week. Bilingual in Spanish a PLUS. Responsibilities Greet patients and vistors warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems efficiently. Schedule appointments. Respond to inquires effectively. Utilize medical scheduling software to coordinate patient appointments and maintain accurate appointments. Perform administrative tasks including typing, maintain patient files, emails and various other task. Assist with insurance verification and patient registration processes Support clerical duties such as managing office supplies, and maintaining records. Provide customer support by addressing inquiries promptly and professionally, ensuring excellent Patient communication. Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) . Experience with data entry, EMR systems , and accurate medical record keeping. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional phone etiquette and communication skills for front desk interactions and patient support. Bilingual abilities are a plus to assist diverse client needs effectively. Prior medical office experience background that demonstrates strong organizational and clerical skills. Knowledge of multi-line phone systems, calendar management, and scheduling software for efficient office operations. Join us as a Medical Front Desk Receptionist and become a vital part of our team dedicated to delivering outstanding service.
Pay:
$15.00 - $17.00 per hour
Benefits:
401(k) Paid time off
Experience:
Medical receptionist: 1 year (Required)
Location:
Schertz, TX 78154 (Preferred) Shift availability: Day Shift (Required) Ability to
Commute:
Schertz, TX 78154 (Required) Willingness to travel: 25% (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance