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UA
Urology Associates of Fredericksburg
Medical Receptionist
Career Insights for Medical Secretary
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Based on Virginia data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$41,645 / year median in Virginia
+15% projected growth
Job Description
Responsibilities:
Greet and register patients in office. Collect co-pays and balances at check-in/check-out and post payments. Schedule appointments and procedures. Maintain effective and efficient patient flow for the office. Check-in and check-out patients in a timely and organized manner, and answer and manage calls effectively. Verify and update patient demographic information including creating and maintaining patient records in EHR system. Scan and upload patient medical records including labs, x-rays, test results and other documents to the correct patient charts. Fax and photocopy patient documents, obtain and send medical records to and from providers, insurance companies and/or pharmacies. Verify eligibility, benefits and coverage of patients' insurances. Obtaining patient records and test results prior to scheduled appointment. Respond to phone calls, messages and emails in a courteous, professional and timely manner. Follow and maintain best practices front desk standards as defined by practice and perform other related tasks or duties as necessary.Skills:
- Previous experience as a medical receptionist is
REQUIRED.
- Proficiency in using office software and electronic medical records systems.
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy
- Detail-oriented with the ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology and procedures is preferred but not required This is an exciting opportunity for a skilled Medical Receptionist to join our team.