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Hopewell Family Dentistry

Dental Front Desk Associate

Career Insights for Medical Secretary

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Based on Virginia data

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$41,645 / year median in Virginia

+15% projected growth

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Job Description

We are looking for a part-time Dental Front Desk Associate to join our team. Front Desk Associates are responsible for providing quality customer service to patients at check-in and check-out, as well as responsible for verifying patient insurance eligibility and service limits. Below are some general duties of the
Front Desk Associate:
Knowledgeable in general dentistry Greet patients when they enter or leave the office Maintain a clean and tidy waiting area and receptionist front desk area Verify patient insurance eligibility prior to appointment Ensure the hygiene and doctor schedules are full Schedule follow-up appointments for patients Answer incoming calls and emails Confirm patient appointments Collect patients copays for treatment Multitask and work independently without much assistance Identify key tasks for the day and prioritize their completion throughout the day The right candidate needs to be a team player and work well with the rest of our staff. Previous dental insurance and software knowledge is preferred. Compensation based on experience.
Job Type:
Part-time Work Location:
In person