Primary Functions & Accountabilities

MUST HAVE AT LEAST 1 YEAR OF MEDICAL EXPERIENCE

Answer phone line, schedule appointments and intakes, update patient information Must be comfortable assessing situations and resolving or escalating as required Obtain authorizations and check eligibility for insurance carriers Have knowledge of insurance plan participation for providers and ensure appropriate processing of insurance information/verifying insurances Must be able to explain most insurance and billing questions as it pertains to the patient Collect co-pays at time of service Work with staff and provide support where needed Communicate with patients billing issues and balances as well as accurately post to their account Excellent customer service. Adhere to established office procedures and HIPAA Must be willing to accept feedback Strong written and verbal communication and interpersonal skills Exceptional customer service skills, phone etiquette is a must •

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person