Description Tri-City is actively recruiting to fill (2) two vacancies for the position of Behavioral Health Worker I/II within Tri-City's Wellness Center. This position provides nonclinical, paraprofessional, client-facing support services to individuals receiving behavioral health services. Positions in this classification are embedded within behavioral health programs and work closely with clinical and program staff to support client engagement, service access, and continuity of care in a recovery-oriented environment. This position will report to the Program Supervisor.

EXAMPLES OF ESSENTIAL DUTIES

Depending on the area of assignment, essential duties include, but are not limited to, the following: Behavioral Health Worker I Assists clients with completing intake, enrollment, and program participation forms. Responds to routine client inquiries regarding services, schedules, and procedures. Schedules appointments and activities; reminds clients of upcoming services and follows up on missed appointments. Provides basic referrals to internal programs and external community resources. Maintains client files and enters data into electronic recordkeeping systems. Supports orientations, informational sessions, or group activities as assigned. Observes confidentiality, HIPAA, and safety requirements at all times. Performs related duties as required. Behavioral Health Worker II Independently engages clients to identify service needs and barriers to care. Coordinates referrals and linkages to behavioral health services and community resources. Monitors client participation and conducts follow-up to support continuity of care. Assists clients in problem-solving issues related to housing, transportation, benefits, and other supports. Maintains accurate, timely, and compliant client documentation. May provide informal guidance or onboarding support to entry-level staff. Serves as a knowledgeable resource to clients and program staff regarding service access. Performs related duties as required.

Job PDF:

Behavioral Health Worker I_II Job Description Adopted 05202026 Effective 07012026.pdf Ideal Candidate

QUALIFICATIONS

Education and Experience Education (Both Levels): Equivalent to completion of the twelfth (12th) grade. Must be 18 years of age.

Experience:

Behavioral Health Worker I :

One (1) year of experience working in a behavioral health, social services, community-based, or related setting OR lived experience as a consumer of behavioral health services or as a family member/caregiver, consistent with state requirements.

Behavioral Health Worker II :

Two (2) years of direct care experience providing services to individuals in a behavioral health, mental health, substance use disorder, or related community-based setting.

Licenses and Certifications:

For positions assigned to field-based services: Ability to travel independently within the Tri-City and surrounding service areas to provide community-based services. Possession of a valid California Driver's License, a satisfactory driving record, and proof of a properly registered and insured vehicle, may be required if operating a personal or Authority vehicle.

For office-based assignments:

No driver's license requirement unless reassigned to a field-based role.