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HCA Florida Healthcare at Home
Home Health Business Office Associate
Career Insights for Mental Health Assistant
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Based on Florida data
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What they do
A Mental Health Assistant provides basic care and assistance with daily activities to patients with mental illnesses or cognitive disabilities. Helps patients dress and eat, monitors patients' well-being, and restrains patients if they become physically violent. Works in hospitals or mental health care facilities.
$35,327 / year median in Florida
+7% projected growth
Job Description
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Home Health Business Office Associate with HCA Florida Healthcare at Home you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications The Business Office Associate serves as a critical member of the Operations function. The colleague will provide agency-related support. The Business Office Associate works collaboratively with others to accomplish all assigned duties. The colleague is a key administrative member, organizing various aspects of office administration duties, such as provisioning online system access, completing billing entry, and other general clerical tasks that are required to maintain an organized and functional Home Health office. Duties also include projects as assigned by department managers. Essential Functions 1. Identify, triage, and complete agency and personnel issues that arise concerning safety, security, and emergencies. 2. Responsible for billing entry, payroll entry, proper filing of payroll and billing documentation according to Home Health office policies and procedures, and ensuring the accuracy of data entry in accordance with daily and weekly reconciliation procedures. 3. Conducts or assists with special projects as requested by Home Health leadership and or in support of Human Resources. 4. Maintains employee personnel files. 5. Assist in onboarding new staff to include system provisioning and equipment requests. 6. Assists and or refers colleagues with regard to general policy or benefit-related matters. 7. Partners with department coordinators and managers in preparing for state surveys or other regulatory processes. 8. Ensures complete and correct billing information is provided to the financial department. 9. Completes all necessary reports in an accurate and timely manner. 10. Assists with and participates in the Continuous Quality Improvement Program as required. 11. Maintains positive relationships and rapport with colleagues, management, and the clients/patients we serve. 12. Maintains the confidentiality of all patient and or colleague personnel information. Adheres to established confidentiality standards as required by HCA and HIPAA concerning personnel and patient information. 13. Complies with all state and local laws and regulations. Assists in assuring the highest standard of ethical practice. Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Adheres to communication and accountability guidelines established by the local and regional administration. 14. Other duties as assigned include cross-training in the functions of Scheduling, Intake, and Customer Service. This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. Colleagues should perform all reasonable duties as assigned by their supervisor. HCA Healthcare at Home Education and Experience High school diploma or General Education Degree (GED) 1 year of related experience Benefits HCA Florida Healthcare at Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts