PRN Office Assistant - Behavioral Health Position Summary The PRN Office Assistant performs a wide range of administrative and office-support duties to facilitate the efficient operation of a behavioral-health practice. The ideal candidate is dependable, professional, detail-oriented, and able to provide excellent customer service while protecting confidential information. Job Functions Answer telephone calls and complete initial screening assessments. Schedule and confirm client appointments. Receive, sort, and forward incoming mail. Maintain confidential records and files. Enter new clients into the electronic medical record system and send intake documents. Verify insurance coverage and obtain initial and concurrent authorizations for behavioral-health services. Maintain the professional appearance of the office, including light cleaning duties when necessary. Assist with recruiting and screening applicants. Ensure new-hire paperwork is completed and processed. Explain applicable policies and procedures to candidates. Schedule office events, including staff lunches and meetings. Complete office-based compliance tasks, including fire surveys and related documentation. Perform other administrative duties as assigned. Minimum Qualifications Excellent organizational and time-management skills. Ability to prioritize assignments and work independently. Exceptional verbal and written communication skills, including strong spelling, grammar, and punctuation. Commitment to providing outstanding customer service. Strong interpersonal and problem-solving skills. Ability to identify concerns and develop appropriate solutions. Strong attention to detail. Proficient computer skills and the ability to operate standard office equipment. Ability to maintain confidentiality and demonstrate integrity at all times. Successful completion of all required background checks. Superior attendance and punctuality record. Schedule This is a PRN/as-needed position . Hours are not guaranteed and will vary based on office coverage and operational needs. Available shifts may occur Monday through Friday between 9:00 a.m. and 5:00 p.m. Applicants should carefully review the schedule requirements and apply only if they have the flexibility to accept shifts as needed.